Frequently Asked Questions
Everything you need to know about your Crosley experience.
What is the warranty period for Crosley products?
Most Crosley products come with a one-year limited warranty from the date of purchase, covering defects in materials and workmanship under normal use.
How do I replace the needle on my record player?
Replacement needles (styli) can be purchased directly from our website. Simply identify your model number, slide the old needle housing off the tonearm, and click the new one into place.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. Shipping rates and delivery times vary based on your specific location and the size of the item.
Can I connect my smartphone to a Crosley turntable?
Yes, many of our modern models feature built-in Bluetooth receivers, allowing you to stream digital music from your phone through the turntable's speakers.
What is your return policy for electronics?
We offer a 30-day return window for items in their original packaging. Please ensure you have your receipt or proof of purchase to initiate a return through our customer service portal.
How should I clean and maintain my vinyl records?
To preserve sound quality, we recommend using a carbon fiber anti-static brush before each play and storing records vertically in a cool, dry environment.